Red LED on the front of my PWD50-EPO

Check the logo. White means a cosmetic defect. Dark means a park wiring problem.

Applies toGen I EPO

Is the dog face lit white?

Yes. This is a known cosmetic defect in serial numbers YW2001 to YW2321, caused by a faulty part on the display board. The unit still protects you. Keep using it, and call (888) 540-1504 or email warranty@autoformers.com with photos for a replacement.

No, the unit is dark except for the red LED. The park isn’t supplying a neutral. This is a pedestal or park wiring problem, not your RV. Try another pedestal and tell the park.

Did this fix it?
Still stuck? Don't be left in the dark.
Real people, Mon–Fri, 8am–5pm Pacific · warranty@autoformers.com