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Manuals · PDF
Manual (PWD30W, PWD50W)Watch the video
How to set up and use the Power Watchdog Gen 2 app
Error codes
Dog face turned red? Tap the code you see.
Troubleshooting
Error codes & lights
Error codes on the displayWhat each code means, what to do, and whether power comes back on its own.→The Watchdog doesn't light up at allUsually no power at the pedestal, or no neutral from the park.→The display looks dark or shows “8.8”Usually bright sunlight. Shade the display to check.→E8: Missing neutral inside the RVThe problem is between the Watchdog and your RV's panel, almost always a loose or burned connection. Here's how to find it.→App & connection
Which app do I need?There are three Power Watchdog apps. The wrong one gives a “BLE wrong format” error.→The app won't connect over BluetoothCheck that the unit has power, then check the app's permissions.→Connect your Gen II to WiFiPair over Bluetooth first, then use a 2.4 GHz network. Four steps.→Create your Gen II app accountWarranty registration on the website doesn't create an app account.→The security code email didn't arriveCheck spam. The 60-second timer doesn't cancel your code.→“Unit is already bound” when pairingSomeone has already registered this unit to an account.→Is there an app subscription?No. The app is free.→Power keeps cutting out
Using it with a generatorMost portable generators need a ground bonded neutral plug.→My GFCI trips when the surge protector is plugged inAll surge protectors leak a small current to ground. Use a non-GFCI outlet.→Installation
Mine didn't come with a remote displayCorrect. The app is the display.→Can I convert a portable unit to hardwired?Not by modifying it. That voids the warranty.→Where you can use it
50A RV on a 30A pedestalUse a dog-bone adapter, and watch your amps in the app.→I heard a “pop” on my new 30A outlet at homeThe outlet is probably wired for 240V. Test it before plugging in again.→Can I use it on a docked boat?Surge protectors and voltage boosters: no. The SafeView inlet: yes.→Will it work with solar or a battery generator?No. Surge protectors aren't for DC sources.→Specifications
Amps30A or 50A, 120V
Max watts3,600 W (30A) · 12,000 W (50A)
Surge rating2,300 J (30A) · 4,600 J (50A)
Warns youBelow 104V or above 132V
Weather ratingType 3R outdoor. Must hang vertically.
